SHIPPING & DELIVERY
Our aim is to post orders within 3 days of receiving the order. Each order will will packaged carefully in a cardboard tube to ensure safe delivery and we recommend taking the print out and laying flat on arrival. If the print cannot be rolled it will be sent in a cardboard-stiffened parcel.
We offer flat-rate delivery on prints within the UK of £6.00, via the Royal Mail. This is a signed for service delivered second class. If you would like a quicker service, please contact us. Delivery rates to the rest of the world are also on a flat-rate via the Royal Mail, at £9.00.
We are happy for you to return items that do not meet your expectations, if returned to us in perfect condition. Please contact us for returns details. We would suggest that you use some form of delivery service that requires a signature. Once we have received the print(s) (in the condition in which they were sent) we can either offer you an alternative print or a full refund of the print value (excluding packing and shipping). We would request that you return the print(s) to us within 14 working days of receipt.
An editioned print is a collection of the same print all printed at the same time. Each print is then numbered with the the print number over the edition size eg 1/12 is the 1st print in an edition of 12. Although the intention is to make a run of prints which are all exactly the same, part of their charm (in our opinion) are the minor discrepancies inherent in the process. When ordering prints, please note that the print you receive will rarely be the actual one in the photograph....!